Newbury and Thatcham Handybus Contact Details

Tel: 01635 37111

What is a Handybus?

Newbury and Thatcham Handybuses are three 8 seater minibuses modified to provide easy access, including low steps and passenger lifts to enable wheelchair bound passengers to be carried. They provide regular transport for elderly and disabled people on shopping trips and visits to clubs, mostly in and around Newbury and Thatcham, as well as one-off trips and excursions where regular commitments permit.

As well as the Handybuses, Volunteer Centre West Berkshire own and operate a ‘Chairman’ vehicle. This is a Fiat Doblo people carrier modified to provide accommodation for a wheelchair and easy access for disabled people.

Am I eligible to use the Handybus?

If you have limited mobility, can’t manage the buses or don’t have a bus service or a stop near you, but need to get to:

  • day centre
  • leisure venue
  • the shops
  • holiday accommodation

then you could be eligible. However, places are limited and always in demand, so we cannot necessarily guarantee you a seat.

How much does it cost?

In general, the cost per trip depends on the distance travelled. As an example, a local shopping trip may only cost about £4.

How much notice do I need to give?

We ask you to give at least 3 – 4 day’s notice prior to a journey. In the case of long-distance journeys we prefer at least a week’s notice.

In exceptional circumstances we may be able to find a driver at shorter notice, but we cannot guarantee this

And how do I use the service?

Please call the Handybus desk on 01635 37111 between 9am and 1pm, or email 

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